Cancellation & Rescheduling Policy
Last updated: October 20, 2026
HomeFix Squad (“we”, “us”) is an appliance repair service based at 2529 S Sierra Vista Ave, Fresno, CA 93725. Plans change. This policy explains how to cancel or reschedule a repair visit.
1. Requests that are not yet confirmed
A request sent through our website, by email or by phone is not a booking until we contact you and confirm a date and time. If you no longer need the repair before that, just let us know. There is nothing to pay.
2. Free cancellation and rescheduling
You can cancel or reschedule a confirmed visit free of charge if you let us know before your technician is on the way. Please call or email us as early as possible so we can offer the time to someone else.
3. If your technician is already on the way
If you need to cancel or reschedule after your technician has set out, or if no one is at the service address at the agreed time, call us as soon as you can. We will tell you about any charge before applying it, and we will not charge any fee that was not disclosed to you when your visit was confirmed.
4. If we need to reschedule
If a technician becomes unavailable or a part is delayed, we will contact you as early as possible to agree a new time. You are not charged when we cancel or reschedule.
5. How to cancel or reschedule
Email us or call us. Mail: HomeFix Squad, 2529 S Sierra Vista Ave, Fresno, CA 93725.